Dear [Property Manager / Maintenance Department / Facility Supervisor],
I am writing to formally express my dissatisfaction and growing frustration with the *unnecessary delays* in receiving the maintenance services that were promised and are long overdue in my residence located at *[ MAGODO PHASE 1 / Apartment 52]*.
I first reported the issue on *[01/01/2020]*, regarding *[describe a leaking pipe,]*. At the time of the report, I was assured by your office that a technician or maintenance team would attend to the problem within “24–48 hours”]*. However, as of today, *[02/02/2025]*, not only has the issue not been resolved, but there has been *no follow-up or explanation* for the delay.Over the past *[number of days/weeks]*, I have made several calls, sent emails, and even visited the management office in person to remind you about the outstanding maintenance request. Each time, I receive the same vague responses: “We’ll send someone soon,” “You’re next on the list,” or “The team is working on it.” Unfortunately, these statements have proven to be empty promises, and the issue remains unresolved.
This situation has caused me *significant inconvenience* and, in some cases, *health and safety concerns*. [, “The water leak is now causing mold to grow on the walls, which poses a risk to my health,” or “The broken electrical outlets are a fire hazard.”] As a tenant/resident who pays rent and service charges promptly, I believe I am entitled to a basic level of service and timely maintenance.
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Complaint Details
Company Name: OMO OBA TECH SERVICES
State: Lagos
Address: Magodo phase 1
Year: 2020-01-01
Date Posted: September 8, 2025
Telephone: 0703*****48
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